Privacy Policy

Last updated: 24/05/2026

Who We Are

Beside Horses is an inclusive horse-centred community organisation focused on inclusion, awareness, wellbeing and connection through horses.

This Privacy Policy explains how we collect, use and protect your personal information when you interact with us through our website, social media, events, forms or services.

For the purposes of UK data protection law, Beside Horses is the “data controller” of your personal information.

If you have any questions about this policy or your data, you can contact us at:

Email: besidehorses@gmail.com
Organisation: Beside Horses

What Information We Collect

We may collect and process the following types of personal information:

• Name
• Email address
• Phone number
• Postal address
• Emergency contact details
• Social media usernames if you contact us through social platforms
• Information you voluntarily share with us about accessibility requirements, disabilities, health conditions or support needs
• Event registration information
• Donation or fundraising information
• Website usage data through cookies or analytics tools

We only collect information that is necessary, relevant and appropriate for the purpose it is being used for.

How We Use Your Information

We may use your information to:

• Respond to enquiries
• Provide updates about Beside Horses activities, events or services
• Manage participation in events or programmes
• Support accessibility and inclusion requirements
• Process donations or fundraising activity
• Improve our website, content and community experience
• Keep people safe during activities and events
• Meet legal or safeguarding responsibilities

We will only use your information where we have a lawful basis to do so under UK GDPR.

Lawful Bases for Processing

Under UK data protection law, we may process your information because:

• You have given consent
• It is necessary for a contract or activity you have requested
• We have a legitimate interest in operating and improving Beside Horses
• We have a legal obligation to process certain information
• Processing is necessary to protect someone’s vital interests

Where we process sensitive information, such as health or accessibility information, we will do so carefully and only where necessary and lawful.

How We Store and Protect Your Information

We take appropriate steps to keep your information secure and protected against unauthorised access, loss, misuse or disclosure.

Information may be stored securely using password-protected systems, encrypted platforms or trusted third-party providers.

We only keep personal information for as long as necessary for the purpose it was collected or to meet legal, safeguarding or financial obligations.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers where necessary to operate Beside Horses, such as:

• Website providers
• Email newsletter platforms
• Payment processors
• Event management tools
• Professional advisers where legally required

We may also share information where required by law or where there is a safeguarding concern involving risk of harm.

Any third parties we work with are expected to handle personal information securely and lawfully.

Your Rights

Under UK GDPR, you have rights over your personal information, including the right to:

• Access the information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Restrict or object to certain types of processing
• Withdraw consent where consent is relied upon
• Request transfer of your data where applicable
• Lodge a complaint with the Information Commissioner’s Office (ICO)

You can learn more about your rights via the ICO website:

Information Commissioner’s Office (ICO)

To exercise any of your rights, please contact us using the details above.

Cookies and Website Analytics

Our website may use cookies or similar technologies to improve functionality, understand website traffic and improve user experience.

You can usually manage cookie preferences through your browser settings.

If we use analytics tools or marketing cookies in future, we will provide appropriate notices and consent options where required.

Children and Young People

We are committed to protecting children and young people’s privacy.

Where activities involve children or vulnerable adults, additional safeguarding and consent procedures may apply.

Parents, guardians or carers may contact us at any time regarding information relating to a child.

Accessibility

We believe privacy information should be accessible and understandable to everyone.

If you need this policy in another format or require support understanding it, please contact us and we will do our best to help.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our organisation, services or legal obligations.

The latest version will always be available on our website.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Beside Horses
Email: besidehorses@gmail.com
Website: besidehorses.org